Why should you hire virtual assistant for startup?

2–3 minutes

Lilis Liana

Startups are usually rich in vision, but tight on budget.

That’s exactly why hiring a virtual assistant (VA) can be a game-changer.

But here’s where many founders slip up:
They go for the cheapest option, only to spend way more time, energy, and sanity than they expected.

Low-cost doesn’t always mean low-impact. In fact, hiring the wrong VA can slow your growth instead of accelerating it.

So how do you hire a VA the smart way?

Let’s break it down.

Step 1: Get Crystal Clear on What You Want to Delegate

Your VA isn’t a mind reader, and they’re (usually) not a one-person army.
You need to clearly define:

  • Which tasks are eating your time?
  • Which tasks don’t require your founder-level brainpower?
  • Which parts of your business can be systemized or templated?

If you’re vague, expect vague results.


Step 2: Know the Output You Want, Not Just the Task

Once you know what to outsource, go deeper: what outcome do you expect?

  • Want more leads? Be specific—how many, what type, and from where?
  • Want research done? On what exactly—competitors, audience insights, tools?
  • Want content? Then outline the tone, purpose, format, and frequency.

If you can’t measure it, you can’t manage it. And neither can your VA.


Step 3: Choose the Right Outsourcing Model

There are two main ways to hire a virtual assistant:

Time-Based Model

You pay by the hour.
This model works best when:

  • You already have SOPs (Standard Operating Procedures)
  • You’re hiring for ongoing support
  • You trust the VA’s experience

You can find hourly VAs on platforms like Upwork, Freelancer, Fiverr, or Guru. But beware:

If you’re not 100% sure what you need, or if the VA lacks the right skillset, you may end up paying more in the long run.

Hourly billing gives some freelancers a hidden incentive to stretch out tasks.


Results-Based Model

Instead of paying for time, you pay for outcomes.
You agree on deliverables (e.g., 5 graphics per day, 10 leads per week, 3 blog posts/month) and lock in a flat daily or per-project rate.

Platforms like CognoPlus and LXN operate on this model, charging around $50 per day for vetted, skilled VAs.

The challenge?

Good VAs on these platforms get booked fast.
So if you find a VA that gets you results, keep them. Train them. Retain them.


Clarity Is Key to Hiring a VA

Hiring a virtual assistant isn’t just about saving time, it’s about scaling smart.

So before you jump in, get clear on:

  • What tasks you want to delegate
  • What success looks like
  • How the results will support your growth

And remember: you don’t always have to train from scratch.
You can also hire a professional and experienced VA, so you can skip the training phase and focus directly on results.

Make smart moves now, and your future self (and your startup) will thank you.